7.30pm Monday, August 30 on Ten
Rick Arquilla, President and CEO of Roto-Rooter, goes undercover within his own company. But he’s not just hoping to learn about what’s happening on the front lines, but how his employees are holding up during the eco- nomic downturn. His underlying goal in go- ing undercover is to see if Roto-Rooter, America’s largest plumbing and drain cleaning business in North America, can go from a good company to a great company.